Support & Contact

Last updated: July 2026

We're here to help you get the most out of ScanIQ.

Get help

Email us at support@getscaniq.com. We read every message and aim to reply within 1–2 business days. Please include your account email and, if relevant, the link or screenshot.

Before you email

Our documentation covers setup, dynamic QR codes, analytics, and the API.
Manage your plan, change your password, or cancel from your account settings.
Billing and invoices are handled through our payment provider's customer portal, linked from your account.

Privacy & data requests

For data access, correction, or deletion requests, email privacy@getscaniq.com. See our Privacy Policy for your rights.

Report abuse

To report a ScanIQ link being misused, email support@getscaniq.com — see our Acceptable Use Policy.

Company

ScanIQ is operated by Zustis Technologies Limited (DIFC Commercial License CL10305), IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates.